Last Updated: 16 October 2023

At Shiny Carpet Cleaning, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, shinycarpetcleaning.co.nz. By accessing our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information from you:

1.1 Personal Information: This includes your name, contact information, email address, and any other data you voluntarily provide when filling out forms or contacting us.

1.2 Usage Information: We collect non-identifiable information about your interaction with our website, including your IP address, browser type, and device details. We use this information to improve our website's performance and your user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Providing Services: We use your personal information to deliver the services you requested, such as responding to inquiries or scheduling appointments.

2.2 Website Improvement: We analyze usage data to enhance the functionality and content of our website, ensuring it serves your needs better.

2.3 Marketing and Communication: We may use your contact details to send you updates, promotions, or newsletters. You can opt-out of these communications at any time.

2.4 Compliance: We process your data to comply with legal obligations, including record-keeping and responding to government requests.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data under the following circumstances:

3.1 Service Providers: We may disclose your information to third-party service providers who assist us in delivering our services, such as email providers or payment processors.

3.2 Legal Requirements: We may disclose your information if required by law or to protect our rights, privacy, safety, or property.

3.3 Business Transfers: In the event of a merger, sale, or other business transfer, we may share your information as part of that transaction. You will be notified of any such change.

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your website experience. These technologies help us collect information about your browsing activities and preferences, allowing us to improve our services.

5. Your Rights and Choices

5.1 Access and Correction: You have the right to access and correct your personal information. You can contact us to review or update your data.

5.2 Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe instructions included in our emails.

5.3 Data Deletion: You can request the deletion of your personal information unless we are required to retain it for legal or legitimate business purposes.

6. Data Security

We take the security of your information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content on these external sites. We recommend reviewing their privacy policies before interacting with them.

8. Children's Privacy

Our services are not directed at individuals under the age of 21. We do not knowingly collect information from children. If you believe a child has provided us with their data, please contact us, and we will take appropriate steps to delete it.

9. Changes to this Privacy Policy

We may update this Privacy Policy as necessary. Any changes will be posted on this page, along with the revision date. We recommend checking this page periodically to stay informed about our data handling practices.

10. Contact Us

If you have any questions, concerns, or requests related to our Privacy Policy or your personal information, please contact us at book@shinycarpetcleaning.co.nz.

By using our website, you agree to the terms and practices outlined in this Privacy Policy. Your continued use of shinycarpetcleaning.co.nz constitutes your acceptance of any updates or revisions to this policy.